welcome to the city of darlington
city hall: Monday - Friday 830AM - 5PM




The Darlington Water Department is located at 400 Pearl Street and handles more than 3,200 water accounts on a monthly basis.

Call (843) 398-4040 for information on water/sewer services in the City of Darlington.
You may speak with a department employee Monday – Friday from 8:30 a.m. – 5:00 p.m.

Charles Shugart is Director of Utilities for the City of Darlington.

 Starting New Water Service?  You will need:
  • Social Security Card
  • State issued ID card or Driver’s License
  • Rental or Lease agreement (if renting/leasing property)
  • Deed or Tax document, showing proof of ownership

Click here for new service packet.

How to make payments to the water department:
  • Drop box (money order, cashier checks, checks)
  • Via phone: (877) 794-1145
  • Online: www.darlingtonpayments.com
  • Via mail to:
    • City of Darlington Water and Sewer Department  (P.O. Box 629  Darlington, SC 29532)

Click here for a bank draft application.

Important information about Vacant Properties:

If the property has been vacant for 6 months or longer, an inspection is required before service can be established.
If you have all required documentation along with the service fee of $50, your service can be connected the date you have requested.

Once you leave this address and no longer need our services, you should come by the office or call to request a disconnect.  You will need to show your ID or give correct information over the phone and make sure your account information is up to date in the system; if not, we will not be able to fulfill your request by phone.
You will need to sign the work order or give verbal consent to have it done, providing your information is in the system.
If for any reason you cannot come in, we will accept written statement along with a readable copy of your ID with the new forwarding address and your signature.


The City of Darlington Water Department annual water quality report is designed to inform you about the water quality and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. The City continues its commitment to ensure the quality of your water. Davis & Brown Inc. of Quinby, S.C., operates our wells and has instituted numerous changes in equipment and procedures relating to water production. With their expertise and a lot of hard work, Davis & Brown engineers and certified operators are producing the highest quality water ever pumped from our wells.



The City of Darlington is a partner in the Florence Darlington Stormwater Consortium and Carolina Clear.

street and sanitationWhat is stormwater?

Impervious surfaces, such as rooftops, driveways, sidewalks, and roads prevent rainwater from soaking into the ground. When it rains on these hard surfaces rainwater becomes stormwater runoff, which picks up pollutants that have been left on the ground–such as pet waste, excess fertilizers, litter, oil, and gasoline–and sweeps them downstream. Some of this runoff may flow directly across the land into a nearby waterway, while some may enter a ditch or storm drain and follow an underground path that eventually discharges to a waterway. Either way, stormwater is untreated, so all of the pollution we leave on land can ultimately end up in the water downstream. As a result, stormwater runoff is considered the greatest threat to water quality in the United States. In South Carolina more than 1,150 of our waterways have been classified as “impaired,” which means they are too polluted or degraded to meet accepted water quality standards. Because we all contribute to stormwater pollution, it is up to all of us to take action to protect water quality.

What causes stormwater pollution?

Stormwater becomes polluted when runoff flows over pollutants that have been left on the ground. Common sources of pollution include bacteria from pet waste, sediment from construction sites and areas of bare soil, litter, pesticides, nutrients from excess fertilizers, improperly stored or disposed of household chemicals, oil from leaky automobiles, detergents from car washing, paint residues, and more. These items only pollute stormwater if they are left on the ground and are swept up the next time it rains. Properly disposing of these items, and avoiding lawn treatments and fertilizer applications right before a rainfall, are good ways to prevent stormwater pollution.

What can I do to help?

There are many additional actions you can take to protect water quality. Consider adding one or two at a time to your daily routine; even small actions taken by individuals can add up to a large impact across your community. Not sure where to begin? Here are just a few easy examples:

  • Keep dumpster and garbage can lids closed.
  • Keep fats, oil, and grease out of your sink—store them in an old can instead and dispose of in the trash.
  • Wash your car at a commercial car wash where the wash-water is treated, or if washing at home, park your car on the grass so wash-water will soak into the ground.
  • Dispose of prescription drugs during a collection event instead of flushing or throwing in the trash.
  • Reduce fertilizer use.
  • Do not flush wipes.
  • Plant a pollinator garden.

And don’t forget, only rain down the drain! Water that flows into storm drains empties directly into local waterways untreated – avoid dumping anything down the drain that does not belong there.

Source: Clemson Cooperative Extension

street and sanitationThe City of Darlington implemented a storm water fee beginning October 2016.  For full details of the fee and how it is used, click here.

The storm water fee will be implemented as follows:

  • For residential customers = $4/month
  • For commercial customers = $5/month
  • For major industrial or retail customers, the fee will be calculated based on the square footage of impervious surfaces
    • 10,000 to 100,000 sq. ft. = $10/month
    • 100,001 to 200,000 sq. ft. = $20/month
    • 200,001 to 300,000 sq. ft. = $30/month
    • 300,001 to 400,000 sq. ft. = $40/month
    • 400,001 to 500,000 sq. ft. = $50/month


For questions or more information, contact Charles Shugart with the City of Darlington Utilities Department.

SEWER LINE REPAIR: On Monday, July 15, N. Ervin St. will be closed at the Cashua St. entrance due to a sewer line repair. To access N. Ervin St., you will need to enter through the Spring St. entrance. Repair time is unknown until crews are able to break ground.