welcome to the city of darlington
city hall: Monday - Friday 830AM - 5PM




The Darlington Water Department is located at 400 Pearl Street and handles more than 3,200 water accounts on a monthly basis.

Call (843) 398-4040 for information on water/sewer services in the City of Darlington.
You may speak with a department employee Monday – Friday from 8:30 a.m. – 5:00 p.m.

Charles Shugart is Director of Utilities for the City of Darlington.

As of March 17, 2020, all payments to the water department are to be paid 1 of 4 ways:

  • Drop box (money order, cashier checks, checks)
  • Via phone: (877) 794-1145
  • Online: www.darlingtonpayments.com
  • Via mail to:
    • City of Darlington Water and Sewer Department  (P.O. Box 629  Darlington, SC 29532)

Click here for a bank draft application.

To start new water service, you need…. 

  • Social Security Card
  • State issued ID card or Driver’s License
  • Rental or Lease agreement (if renting/leasing property)
  • Deed or Tax document, showing proof of ownership

Click here for new service packet.

If the property has been vacant for 6 months or longer, an inspection is required before service can be established.

If you have all required documentation along with the service fee of $50, your service can be connected the date you have requested.

Once you leave this address and no longer need our services, you should come by the office or call to request a disconnect.  You will need to show your ID or give correct information over the phone and make sure your account information is up to date in the system; if not, we will not be able to fulfill your request by phone.
You will need to sign the work order or give verbal consent to have it done, providing your information is in the system.
If for any reason you cannot come in, we will accept written statement along with a readable copy of your ID with the new forwarding address and your signature.


The City of Darlington Water Department annual water quality report is designed to inform you about the water quality and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. The City continues its commitment to ensure the quality of your water. Davis & Brown Inc. of Quinby, S.C., operates our wells and has instituted numerous changes in equipment and procedures relating to water production. With their expertise and a lot of hard work, Davis & Brown engineers and certified operators are producing the highest quality water ever pumped from our wells.



Below are additional inserts that have been mailed with bills to each account holder. For questions about the content of these inserts, please call 843-398-4000 and ask for Lisa in Planning.

October 2021
September 2021
August 2021
April 2021
March 2021 Page 1 Page 2
January 2021 Page 1 Page 2

August 2020
June 2020
May 2020